• MicroStrain® is committed to providing timely, knowledgeable, world-class support to its customers.
• We make every attempt to respond to your email the same business day.
• We are always available by telephone during business hours.
• We provide in-depth FAQs, quick start guides, manuals and technical notes.
• Firmware and software upgrades are made available on-line as they become available.
• Code samples in several languages can be provided to aid your development.
• We support our customers as we would want to be supported.

MicroStrain's Support Engineers make every attempt to respond to emails requesting product support within the same business day. The more detail you can provide, the quicker we will be able to understand your issues and find solutions. Data files, pictures, screen grabs, etc. are all very helpful in generating a well-thought-out solution.

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