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RMA
Warranty Return
As described in our 1 Year Warranty, MicroStrain will
incur for its own account any cost to repair/replace a MicroStrain product covered under
the warranty.
Non-Warranty Return
All non-warranty repairs/replacements will receive a minimum US$95.00 charge. If the repair/replacement charge exceeds the minimum, the minimum is
folded into the total repair/replacement cost.
General Instructions
In order to return any MicroStrain product, you must contact us for a Return Merchandise
Authorization number (RMA#). Call toll-free (800) 449-3878 to obtain an RMA# from
a MicroStrain representative.
All returned merchandise must be in the original packaging including manuals, accessories,
cables, etc. with the authorization (RMA#) clearly printed on the outside of the package.
Normal turn-around for RMA items is 7 days from receipt of item by MicroStrain.
Please click here to read MicroStrain's complete Terms and Conditions of Sale.
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