LORD MicroStrain® Privacy Statement
©2015 LORD Corporation

REVISED: March 12, 2015


MicroStrain & SensorCloud Privacy Statement


Trademark Notice
3DM®; 3DM-DH®; 3DM-DH3™; 3DM-GX1®; 3DM-GX2®; 3DM-GX3® ; 3DM-GX4-15™; 3DM-GX4-25™; 3DM-GX4-45™; 3DM-GX4™; 3DM-RQ1™; AIFP®; Ask Us How™; Bolt-Link®; DEMOD-DC®; DVRT®; DVRT-Link™; EH-Link®; EmbedSense®; ENV-Link™; FAS-A®; G-Link®; G-Link2™; HS-Link®; IEPE-Link™; Inertia-Link®; Little Sensors, Big Ideas®; Live Connect™; LXRS®; MathEngine®; MicroStrain®; MVEH™; MXRS®; Node Commander®; PVEH™; RHT-Link®; SensorCloud™; SG-Link®; Shock-Link™; Strain Wizard®; TC-Link®; Torque-Link™; V-Link®; Watt-Link™; Wireless Simplicity, Hardwired Reliability™; WSDA®; and other marks indicated on our website and the logo forms of the foregoing marks, are trademarks and/or service marks of LORD Corporation or its subsidiaries and affiliates and may be registered in the United States or in other jurisdictions including internationally. LORD's trademarks, service marks and trade dress may not be used in connection with any product or service that is not affiliated with LORD, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits LORD All other trademarks not owned by LORD or its subsidiaries that appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by LORD or its subsidiaries.

Copyright Notice
All content included on this website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of LORD or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this website is the exclusive property of LORD and protected by U.S. and international copyright laws. All software used on this website is the property of LORD or its software suppliers and protected by United States and international copyright laws. © 1985-2013, LORD, Williston, Vermont - All Rights Reserved.

Policy Toward Children
We do not sell products for purchase by children. If you are under 18, you may use microstrain.com only with the involvement of a parent or guardian.

Jurisdiction and Venue
By using this website, and any products or services purchased from LORD, you agree that any legal action brought against LORD shall be governed by the laws of the State of Vermont, for contracts that are entered into and performed wholly within the State of Vermont, without regard to its conflict of law principles. You agree that the exclusive jurisdiction and venue for any litigation arising from your use of or orders made on the microstrain.com website shall be in the federal or state courts located in Chittenden County, Vermont.

Electronic Communications
When you visit microstrain.com or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Copyright & Trademark Complaints
LORD and its affiliates respect the intellectual property of others. If you believe that your copyrighted materials have been copied in a way that constitutes copyright infringement, or if you believe that use of the trademarks on our site infringes a trademark right, please follow our Notice and Procedure for Making Claims of Copyright and Trademark Infringement.

LORD is committed to protecting your privacy online. Our primary goal in collecting personalized and company information is to provide LORD's customers with superior online services. In summary, we use customer contact information to fill orders, contact purchasers to inform them of their order status, to send promotional information, to provide updates to computer software, to enhance the operation of our site and to administer our system. This notice describes our privacy policy. By visiting LORD, you are accepting the practices described in this Privacy Notice.

MicroStrain & SensorCloud Privacy Statement

What personal information about you do we collect?
Information you give to us: We receive and store information that you supply to us via our web site and regular operations. This includes information regarding an order such as your name, company name, e-mail address, billing address, mailing address, billing information, credit card number, credit card expiration date, shipping address, website usage password, E-Newsletters opt-in options, “Channel Partner” opt-in options, Third Party opt-in options. This may also include information provided by you to us via email, phone customer service, or questionnaires.

Information automatically collected:
We receive and store certain types of information whenever you come to our site. For example, as is common practice, we use "cookies" and similar technology, to obtain and determine certain session information when your browser accesses microstrain.com including, but not limited to, the Internet Protocol (IP) address used to connect your computer to the internet, e-mail address, browser type and version, operating system and platform.

How is the personal information used?
Information about our customers is a very important part of our business, is a trade secret and we are not in the business of selling such information to others. We will only share such customer information with our "channel partners" who have agreed to be bound by the terms and conditions of our privacy policies as outlined herein and for which you have authorized disclosure to such "channel partners." LORD does not share customer information with any non-affiliated companies. We do not sell, trade or rent your personal information to others. Information is only shared with entities working in concert with LORD Should LORD be sold or transferred to another entity, customer information is likely to be part of the sales or transfer. We may send offers to selected groups of LORD customers on behalf of other businesses. When we do this, we do not give that business your name and address. If you do not want to receive such offers, please indicate that you are opting out of such notification in your user profile. Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.

What if I link to a third-party web site from LORD?
When you click links and/or banners that take you to third party web sites, you will be subject to the third parties' privacy policies. While we support the protection of privacy on the internet, we cannot be responsible for the actions of third parties and urge you to read and understand the privacy policies of such sites.

Does LORD use Ad Servers?
We do not partner with or have special relationships with any ad server companies.

Google AdWords Policy
This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven't completed a task on our site, for example using the contact form to make an inquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone's past visits to the (company name). website. Any data collected will be used in accordance with our privacy policy and Google's privacy policy.

How does LORD protect customer information?
LORD uses the latest encryption technology to keep your personal information safe. All your ordering information-including your name, address and credit card number-is encrypted using a secure server for maximum security. Credit card transactions are handled by an authorized clearing company, which receives the credit card number and other personal identifying information in a fully secured environment only to verify the credit card numbers and process transactions. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

What About Cookies?
Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and to provide features for using LORD's website. The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of LORD's website features, and we recommend that you leave them turned on.



If you have any questions about this Privacy Policy, please contact us at:

LORD Corporation
Privacy Policy
459 Hurricane Lane, Suite 102
Williston, VT 05495
(802) 862-6629; Fax: (802) 863-4093; E-mail: privacy@MicroStrain.com

If you believe that your copyrighted materials have been copied in a way that constitutes copyright infringement, or if you believe that use of the trademarks on our site infringes a trademark right, please provide LORD's agent the written information specified below. Please note that this procedure is exclusively for notifying LORD and its affiliates that your material has been infringed.

  • An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or trademark interest;
  • A description of what you claim has been infringed upon;
  • A description of where the material that you claim is infringing is located on the MicroStrain website;
  • Your address, telephone number and e-mail address;
  • A statement by you that you have a good-faith belief that the disputed use is not authorized by the owner, its agent, or the law;
  • A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the owner or authorized to act on the owner's behalf.

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LORD Corporation
MicroStrain® Sensing Systems
459 Hurricane Lane, Unit 102
Williston, VT 05495 USA
ph: 800-449-3878
fax: 802-863-4093